These contract conditions govern the relationship between Elisabet Vela and the users from your online store, which are provided through the BLAU MARITÉ website.
Elisabet Vela is committed to transparency and clarity in the commercial transactions that are carried out on this portal and for guaranteeing a space committed to user rights and clients, this is why we recommend that you read these terms carefully before complete your purchasing process.
These terms define the commercial conditions that govern the relationship between users and Elisabet Vela, and will be binding from the moment any transaction is made on this website.
SELLER IDENTIFIER
Pursuant to the provisions of Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE), the following information is offered:
- The company name is: Elisabet Vela Canal, hereinafter Elisabet Vela
- The NIF is: 46677191W
- Email: elisabet.vela@blaumarite.com
- The registered office is: Rambla Josep Maria Jujol, 25 5º 1ª de Sant Joan Despí (08970)
- The social activity is: Wholesale and retail sales.
- Purpose of the website: Publish the catalog and make online sales of BLAU MARITÉ products
The following conditions describe the commercial terms of the products offered on the BLAU MARITÉ portal.
You can also review our privacy policy and cookies, which describes our practices in relation to the data you provide to us.
The user can only access and contract these services after reading and accepting these contract conditions.
By accepting these conditions, the user is bound by these terms, which together with our privacy policy and cookies, govern our business relationship.
If you do not agree with any part of the terms, you will not be able to purchase any of the products offered.
Elisabet Vela reserves the right to modify or change these conditions at any time. If the modifications constitute a material change in the terms, Elisabet Vela will notify you by publishing an announcement on the website.
The products are available only to legal entities and individuals who are at least 18 years of age. Your use of any service, upon notification of a material change in terms, will constitute acceptance of the modified Terms.
ACCEPTANCE AND ACCEPTANCE TEST
The acquisition of the products must be made by activating the “Add to Cart” and “Reserve” buttons that appear on the product files displayed in the store, and express total acceptance of each and every one of the Conditions of Contracting as shown on the BLAU MARITÉ website prior to the acquisition of the products.
As a condition for placing any order, the user must provide their data in the form corresponding to orders and store registration. The registration information you provide must be accurate, complete and up-to-date at all times. Failure to do so constitutes a violation of the terms, which may result in the dissolution of the agreement with Elisabet Vela.
From the moment of acceptance, the user acquires the status of client of Elisabet Vela.
CHARACTERISTICS OF THE SERVICES OFFERED
The website will always show you if there are units in stock, but not the exact units. Our intention is to always keep the stock updated, but it may not be possible. If this were the case, we would contact you to facilitate the immediate return of payment, or inform you of the new delivery time. Without any type of damage or compensation resulting from not having available stock of the product or service offered to Elisabet Vela. The customer always has the possibility of making a pre-purchase inquiry about the stock before placing the order using email elisabet.vela@blaumarite.com.
Offers will be marked as such, and will be valid as long as they appear on your screen. These offers may be modified or canceled without prior notice.
Elisabet Vela is not obliged to compensate the user or third parties for the consequences of the use of its products and services, whether direct or indirect damages.
PURCHASE VALIDATION
The validation of the order by the client expressly implies knowledge and acceptance of these general contracting conditions as part of the conclusion of the contract. Unless proven otherwise, the data recorded by Elisabet Vela constitute proof of all transactions carried out between Elisabet Vela and her clients.
CONDITIONS AND FORMS OF PAYMENT
The user/buyer agrees to pay for the products and services purchased from Elisabet Vela in the accepted payment methods and for any additional amount (including taxes and charges for late payments, as the case may be).
Elisabet Vela accepts these forms of payment:
- Secure payment by credit cards
- Secure payment through PayPal
- Bank transfer (for some services)
DESCRIPTION OF PAYMENT SYSTEMS
- Credit cards: Through this payment method, the buyer will have to provide their card number, expiration date and CVV number. At all times your data will be encrypted and sent under a secure SSL server to Stripe’s virtual POS, obtaining maximum security, confidentiality and integrity in the transaction. This procedure does not provide the card number to the BLAU MARITÉ website at any time.
- PayPal: Due to its security and speed, this world-renowned system is one of the most used today in Internet sales. For more information visit Paypal, from the BLAU MARITÉ website you will be sent to the PayPal home page, where if you have an account you can make the payment through it, or if you do not have an account, it will provide you with instructions to pay through it by credit/debit card or bank account.
- Bank transfer: This offline payment method requires the client to make the transfer for the amount of the service/product to the BLAU MARITÉ bank account(s), the reference of which will be received by email in the order confirmation. The service/product will not be accessible until the transfer is confirmed.
No other payment method is accepted
Payment is always 100% in advance of the order, and orders will be processed and shipped when we confirm payment.
PRICING POLICY
The prices applicable to each product and/or service are those indicated on the website on the date of the order.
However, in accordance with the provisions of Law 37/1992, of December 28, regulating taxes, the operation may be exempt or not subject to it depending on the country of residence of the buyer and the condition in which the buyer acts (businessman, professional or individual). Consequently, in some cases the final price of the order may be altered compared to what is displayed on the website.
VALIDITY OF PRICES AND OFFERS
The products and services offered on the website, and their prices, will be available for purchase while they are in the product catalog displayed through the website. Users are requested to access updated versions of the website to avoid pricing errors. In any case, orders in processing will maintain their conditions for 7 days from the moment they are formalized.
CLAIMS, RETURNS, WITHDRAWAL
The user/buyer may make claims or requests for withdrawal or return by sending an email to elisabet.vela@blaumarite.com indicating your name and surname, the order number, the service or product purchased and stating the reasons for your claim.
Elisabet Vela will not accept changes or returns that have not been previously communicated through the indicated channels.
AFTER-SALES SERVICE
We have an after-sales service to solve any problem with our products or shipments through which we offer the fastest and most effective attention to our customers.
To contact us or ask us any questions, questions or complaints, you can send an e-mail to elisabet.vela@blaumarite.com
LIMITATION OF LIABILITY
Elisabet Vela reserves the right to make, at any time and without prior notice, modifications and updates to the information contained on the Website, its configuration and presentation, the access conditions, contracting conditions, etc. Therefore, the user must access updated versions of the page.
The user is solely responsible for maintaining the confidentiality and security of his or her user profile. The user agrees to immediately notify Elisabet Vela of any violation of the security of the page.
Elisabet Vela will not be responsible for any loss arising from improper or unauthorized use of its website.
The user is solely responsible for maintaining the confidentiality of his/her password and is solely responsible for all activities that result from the use of his/her password on the pages developed by Elisabet Vela. Our platform generates secure passwords automatically. If you wish to change it, it is possible at your own risk. We recommend the use of secure passwords that include uppercase, lowercase, numbers and/or special characters.
The user agrees to hold harmless Elisabet Vela from claims, losses, expenses, damages and costs (including direct, incidental, consequential, punitive, exemplary and indirect damages), and reasonable attorneys’ fees as a result of any breach by of the user/buyer of these conditions, whether or not considered material or immaterial; improper use of the Services by her or any person acting on her behalf or using her account on the BLAU MARITÉ websites or for any material or immaterial violation of any right, title or interests of third parties.
In no case is Elisabet Vela responsible for any breach of contract that occurs on the part of the client, negligence regarding the site, the service or any content, for any loss of profits, loss of use, or real, special, indirect, incidental, punitive or consequential of any kind derived from your misuse of the tools provided.
Our only responsibility will be to supply the product or service under the terms and conditions expressed in this contracting policy.
Elisabet Vela will not be liable for any consequence, damage or harm that may arise from the improper use of the products supplied.
LANGUAGE
The language in which the agreement between Elisabet Vela and the user/client will be perfected is Spanish.
EUROPEAN ONLINE DISPUTE RESOLUTION PLATFORM
The European Commission provides an online dispute resolution platform that is available at the following link: Online Dispute Resolution. Consumers will be able to submit their complaints through the online dispute resolution platform.
JURISDICTION AND APPLICABLE LAWS
Elisabet Vela and the user will be governed by Spanish legislation to resolve any controversy that may arise from the access or use of this website, and will be subject to the Courts and Tribunals of the city of Madrid.